How long will my order take to ship?

Each item is handmade with care, so please allow 3–5 business days for processing before your order ships. During busy periods or custom requests, this time may vary slightly.

Which shipping carrier do you use?

We primarily ship with USPS and UPS, depending on package size and destination. You’ll receive a tracking number once your order is on its way.

How much does shipping cost?

Shipping costs depend on your location and the total weight of your order. The final rate will appear at checkout before payment.

Do you offer local pickup or delivery?

If you’re located near Pooler, GA, we offer local pickup.

My package hasn’t arrived — what should I do?

If your tracking shows “delivered” but you haven’t received it, please check with your local post office first. If it still can’t be located, contact us at admin@pupformastudio.com and we’ll do our best to help.

Do you ship to P.O. Boxes?

Yes — USPS orders can be delivered to P.O. Boxes.