Terms of service.

Last updated: 04Oct2025

Welcome to Pup Forma Studio. By visiting our website or making a purchase, you agree to the following Terms of Service. Please read them carefully.

1. Orders and Payments

  • Accepted Payment Methods: We accept all major debit and credit cards (processed securely through Link), as well as Klarna and PayPal.

  • Order Confirmation: Once your order is placed, you will receive an email confirmation at the address provided during checkout.

  • Payment Processing: Your payment method will be charged at the time of purchase. All transactions are secure and encrypted.

  • Buy Now, Pay Later: Klarna is available at checkout for flexible installment payments. Availability may depend on Klarna’s approval process.

  • Gift & Discount Codes: If you have a valid gift card or discount code, you may enter it at checkout. Only one code may be applied per order unless otherwise stated.

  • Prices are listed in USD and are subject to change without notice.

2. Shipping and Delivery

  • Orders are processed within 3 business days after payment.

  • Delivery times depend on the shipping carrier and customer location.

  • Pup Forma Studio is not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer.

3. Returns and Refunds

  • Customers may request a return within 14 days of receiving the product.

  • Items must be unused, in original condition, and in original packaging.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • Refunds will be processed once we receive and inspect the returned item.

  • For details, please see our Refund & Returns Policy.

4. Product Information

  • We make every effort to provide accurate product descriptions, images, and pricing.

  • Colors, sizes, and materials may vary slightly due to screen settings or handmade variations.

  • Pup Forma Studio is not liable for minor variations.

5. Intellectual Property

  • All content, including images, logos, product designs, and text on our website, belongs to Pup Forma Studio.

  • You may not copy, distribute, or use our content without written permission.

6. Limitation of Liability

  • Our products are intended for supervised pet use only.

  • Pup Forma Studio is not responsible for any injury, damage, or misuse resulting from use of our products.

  • To the fullest extent permitted by law, our liability is limited to the purchase price of the product.

7. Governing Law

  • These Terms are governed by the laws of the State of Georgia, USA.

  • Any disputes will be handled in the courts located in Georgia.

8. Changes to Terms

  • Pup Forma Studio reserves the right to update these Terms of Service at any time.

  • Any changes will be posted on this page with a new “Last updated” date.